What do I need to ask my insurance company when I contact them?

  • “I would like to verify my outpatient mental health benefits.”
  • “Is _________________  a covered network provider?”
  • “Do I have a deductible and if so, what amount has been met already?”
  • “Do I have a copay or co-insurance payment at the time of session?”
  • “Do I need to get an authorization for this service?”
  • “Where do I tell my therapist to submit the claims?”